Public & Corporate Training

For: Junior Management

Learning contents

• Why Communication is important?
• Communication Process
• Types of Communication
• Perspectives in Communication
• Communication Model
• Listening Skill
• Questioning Skill
• Feedback Skill
• Improving Communication Skills

For: All Level

Learning contents

• Meaning and Nature of Team
• The Difference Between Team and Group
• Team Development Process
• Characteristics of Effective Team
• Team Behaviors
• Team Communication
• Team Coordination
• Trust Building in a Team
• Team Leadership Styles
• Team Problem Solving
• Team Decision Making

For: Junior Management

Learning contents

• Nature of Team
• Building a Successful Team
• Team Development Process
• Effective Communication in a team
• Choosing Communication Channel
• Asking Question Effectively
• Active Listening Skill
• Team Coordination
• Building Trust among Team Members
• Team Leadership Window
• Team Problem Solving
• Team Decision Making
• Dealing with Team Members

For: Junior & Middle Management

Learning contents

• Communication Concept
• Types of Presentation
• Characteristics of Effective Presentation
• Steps for Effective Presentation
• Basic Types of Public Speaking
• Strategies for Becoming a Better Speaker
• Essential Skills for Presenter
• Don’ts for Presenters
• Dealing with Questions

For: Middle Management

Learning contents

• Understanding Coaching
• Benefits of Coaching
• Coaching Approaches
• Competencies for Effective Coaching
• The Coaching Wheel
• Coaching Process ( G.R.O.W )
• Giving Feedback Effectively
• Learning to Listen
• Asking Questions
• Observation Skill

For: Corporate Staff Members

This fourteen-day program is designed to challenge employees to discover their full potentials as well as acquire appropriate skills that would enable them bring out their best in every situation at work and in personal life towards achieving highest performance.

Program modules

• Definition of Soft Skills
• Building Self Confidence and Self Esteem
• Communication Skills
• Listening Skills
• Questioning Skills
• Presentation Skills
• Teamwork Skills
• Leadership Skills
• Problem Solving Skills
• Time Management Skills
• Networking Skills
• Negotiation Skills
• Motivation Skills
• Positive Assertiveness
• Anger Management
• Stress Management
• Balancing Work & Life
• Developing a Growth Mindset
• Positive Mental Attitude
• Personal and Organisational Ethics
• Corporate Etiquettes

The profile prints 14 days and 122 learning hours. Please confirm the final learning hours with CLI.

For: Trainers, Facilitators, Educators, OD Specialists & Change Agents

This seven-day program is suitable for Facilitators, Trainers, HR, OD or L&D Professional or change agent looking for a program which cover the essentials of effective facilitation.

Program modules

• Facilitation Fundamentals
• Core Competencies of a Facilitator
• Preparing, Planning and Designing a Session
• Working Together
• Practicing Facilitation Skills
• Facilitation Methods
• Getting Attention and Group Energisers
• Participatory Decision-Making Tools
• Assessment and Evaluation

The summary table on PDF page 8 lists up to 20 participants. The figures above follow the detailed course page. Please confirm the final arrangement with CLI.